SEVEN BANK

FAQ

I have made an application for a procedure via ATM Madoguchi (open an account / change information), but the face photo on my identity verification document does not match my face photo taken by the ATM. Why?

Q

I have made an application for a procedure via ATM Madoguchi (open an account / change information), but the face photo on my identity verification document does not match my face photo taken by the ATM. Why?

A

The photos may not match properly if your face is partially concealed by sunglasses or your hair.

The same may happen due to the surrounding environment.

Regarding the Above Question and Answer

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