I submitted an automatic payment request form, but it was returned. What should I do?
Q
I submitted an automatic payment request form, but it was returned. What should I do?
A
If your Automatic Payment Service request form is returned, the following possibilities may be considered.
Please verify the details and apply again.
（1） If a valid email address of the customer is not registered in the Seven Bank account.
If you would like to check or change your currently registered email address, please log on here and check.
(For smartphone users, click here)
（2）If you have not registered to use the Direct Banking Service.
If you use the Direct Banking Service for the first time, please first set up the Seven Bank International Money Transfer App and register to use the service.
How to set up the Seven Bank International Money Transfer App