To be able to use your Seven Bank account again, you need to reset your PIN. Complete the procedure for issuing a "temporary PIN" that is necessary for resetting a PIN by either of the following methods.

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■（１） If you can log on to the Direct Banking Service

You can get a temporary PIN by email.

Please log on to the Direct Banking Service and complete the procedure by selecting "How to reset your Cash Card PIN " from the "Customer Services" menu. We will send a temporary PIN to your registered email address.

Click here to log on and follow the issuance procedure.

(If you are using a smartphone, click here)

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■（２） If you cannot log on to the Direct Banking Service

We will send a postcard to your registered address in about one week to notify you of a temporary PIN.

Please complete the procedure for issuing a temporary PIN from here

(If you are using a smartphone, click here)

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■After you are notified of a temporary PIN by either of the methods （１） and （２）

Please complete the procedure for resetting a new PIN using the temporary PIN via the Seven Bank ATM (insert the cash card and select "Change PIN") or the Direct Banking Service.