The following is the answer regarding what to do when registered customer information has changed.

Logon to the Direct Banking Service, and update your information from "Customer information change (i.e. telephone

number, occupation)" under the "Customer Service" menu.

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The following items can be changed.

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（１） Address

Postal code, address, name of apartment or condominium, room number

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（２） Registered telephone number

Home telephone number, mobile phone number

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（３） Occupation and place of employment Occupation

company/organization/school name, phone number of your company/organization/school

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（４） Other

Transaction purpose, head-of-household classification

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You can access the page directly from this link.

(Click here for smartphone users.)

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Note that you can also call the Contact Center or via a Seven Bank ATM to update your information.