What should I do if I cannot get through even when calling the Contact Center from a mobile phone or from overseas?
Q
What should I do if I cannot get through even when calling the Contact Center from a mobile phone or from overseas?
A
If you cannot get through even when calling the phone number of the Contact Center ( 0088-21-1189(toll free)), please call the following number.
Contact Center of Seven Bank, Ltd.
03-5610-7730 (for a fee)
Service Hours (Japan time): Mon to Fri 9:00～18:00 (Except Saturdays,Sundays, National Holidays and 12/31～1/3)
* Depending on the provider, you might not be able to connect to 0088 (SoftBank Telecom) or 0120 (NTT Communications).