The following is the answer about multilingual support for ATMs.

(1) If you are using cash cards or credit cards issued overseas:

For ATM screens, detailed statement slips, etc., 12 languages are supported: Japanese, English, Chinese (simplified), Chinese (traditional), Korean, Tagalog, Portuguese, Spanish, Vietnamese, Indonesian, Thai, and French.

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(2) If you are using a Seven Bank cash card:

For ATM transaction screens, etc., 9 languages are supported: Japanese, English, Tagalog, Chinese, Portuguese, Spanish, Vietnamese, Indonesian, and Thai.

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(3) If you are using an ATM interphone:

If you are experience problems with ATM operations or other trouble, you can contact the call center by using the attached interphone. The call center supports Japanese and English 24 hours a day, 365 days a year.