If my logon password for the Direct Banking Service has expired, what should I do?
Q
If my logon password for the Direct Banking Service has expired, what should I do?
A
[If your logon password has expired]
Click “If you forgot your logon password,” then you can reset your password.
If you are using a smartphone, click here.
[If you forgot your logon ID]
You need a logon ID to reset your logon password. First reset your logon ID and then reset your logon password.
After resetting your logon ID, click above “If you forgot your logon password ” to reset your logon password.
If you are using a smartphone, click here.